Customer Support
Customer Service
Phone: (800) 705-2559 (Choose option 2)Fax: (516) 750-0253
Hours: 8:00 AM - 8:00 PM EST M-F
Email: custsupport.group@goevo.com
Sales
Phone: (800) CARD-SWIPEFax: (516) 962-7828
Hours: 9:00 AM - 6:00 PM EST M-F
Email:sales.group@goevo.com
Technical Support
Merchant Technical Support
Phone: (800) 705-2559Choose option 1
Fax: (516) 479-9016
Hours: 24x7x365 days a year
ISO Technical Support
Phone: 800-227-3794Choose option 2
Hours: 9:00 AM - 6:00 PM EST, M-F
Email: techsupport.group@goevo.com
Chargebacks
Phone: (800) 999-8674Fax: (516) 962-7834
Email: chargeback.group@goevo.com
Credit Underwriting
Phone: (800) 922-2116Fax: (516) 479 9020
Hours: 9:00am-6:00pm Monday-Friday
Email: application.group@goevo.com
Emergency Authorization
You can get transaction authorizations overthe phone if your terminal is not working.
Phone: (800) 944-1111
Enter Bank ID # 067600
EBT Voucher Questions
You must have the FULL card number when calling.Please provide the amount and transaction date.
The USDA maintains a complete list of State Hotline Numbers. http://www.fns.usda.gov/fsp/contact_info/hotlines.htm
EVO is a registered servicemark® of Merchant Services Inc. All rights reserved. Phone: (800) CARD-SWIPE (800-227-3794) • Email EVO: custsupport.group@goevo.com • Legal Statements Privacy Policy EVO is a registered ISO and MSP of HSBC Bank, USA National Association, Buffalo, NY